About

FAQ

• Where is the store based?

  Lisbon, Portugal

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Items are shipped from Portugal via international registered mail. Transit time for US/Canada - 5-10 business days; Europe - 5-7 business days. If you need a tracking number please send me a message.

  This shipment method requires signature upon delivery. PLEASE pay attention to your mailbox for post office notifications!

• How to order (sizes)

  IMPORTANT: To get the best fit possible measure your wrist circumflex and please DO NOT add anything to the measurement and choose your wrist size from the drop down menu at checkout!
  For a different size please contact me via convo.

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.